Y91 Terms & Conditions — Entirely in Bangla

To open an account with y91, you'll need to meet a few basic eligibility requirements. These conditions are in place to protect everyone — not just us, but you as well.

• You must be at least 18 (eighteen) years Accounts belonging to minors will be permanently closed upon verification.
• Each individual may only one account Only one account may be operated. Opening multiple accounts using the same mobile number, bank account, or device is strictly prohibited.
• All information provided at the time of registration accurate and truthful Accounts opened with false information may be permanently closed, along with any deposited funds.
• It is your responsibility to keep your password secure. Allowing or sharing access to your account with anyone else Strictly prohibited.
• For identity verification (KYC), y91 may request a copy of your National ID card or passport at any time.
• Individuals operating accounts on behalf of others, or members of professional betting syndicates, are not eligible to use y91.

Transparency in transactions is a core principle at y91. All deposit and withdrawal terms are set out clearly below.

• All deposits must be made from your own mobile wallet or bank account. Deposits from third-party accounts will result in a refund and account suspension.
• The payment method used for withdrawals must match the one used for deposits.
• To withdraw after receiving a bonus, the specified Wagering Requirement must be completed.
• In accordance with our Anti-Money Laundering (AML) policy, additional verification may be required for high-value transactions.

Y91's bonuses and promotions are open to everyone — but certain conditions apply to ensure fair use. These terms protect honest players by preventing bonus abuse.

All games on y91 are operated in accordance with international standards. While each game has its own specific rules, certain general guidelines apply across all games.

• Game outcomes are determined using RNG (Random Number Generator) technology. Neither y91 nor any game provider can interfere with results.
• If a game is interrupted due to a technical error, bets placed in that round will be voided and your funds will be returned.
• y91 reserves the right to reclaim any erroneous rewards issued due to software bugs or system errors.
• The use of bots, automation software, or any artificial aids during gameplay is strictly prohibited.
• Placing bets on both sides of the same event during a match (arbitrage betting) is prohibited.

Y91's Sports Betting section offers the widest range of markets and odds in Bangladesh. However, the following conditions must be strictly followed when placing bets.

• Once a bet is confirmed, it cannot be cancelled. Partial or full cash-out is only available when the Cash Out option is active.
• Odds may change due to lineup announcements, weather conditions, or venue changes made before the match begins.
• If a match is cancelled or does not take place, all bets on that match will be voided and stakes returned.
• y91 reserves the right to void bets placed on clearly erroneous odds.
• Match-fixing or placing bets based on insider information is a criminal offence and is strictly prohibited on y91.
• Odds change rapidly in live betting. For bets accepted late (late acceptance), the prevailing odds at the time of acceptance will apply.

Y91 is committed to maintaining a fair and secure gaming environment. Involvement in any of the activities listed below will result in permanent account closure and possible forfeiture of deposited funds.

• Depositing funds from illegal sources or attempting money laundering.
• Conducting hacking, phishing, malware attacks, or any other form of cyber assault.
• Operating an account using bots or automated software.
• Harassing, deceiving, or insulting other members.
• Opening an account using a false identity or the details of a deceased person.
• Attempting to exploit any vulnerability in y91's system for personal gain.

Y91 takes your personal information very seriously. We never sell your data to third parties. For more details, please visit our Privacy Policy read.

• All data is secured with 256-bit SSL encryption.
• Your information is never shared with third parties except where required by law.
• You may request the correction or deletion of your personal data.

Y91 believes gaming is a form of entertainment — not a way to escape life's pressures. We are committed to safeguarding the mental and financial well-being of our members.

• You can set your own daily or monthly deposit limits at any time.
• You can use Self-Exclusion to deactivate your account for a set period of time.
• Our support team is always ready to help you.

Y91 reserves the right to suspend or permanently close an account under certain circumstances. If an account is closed, any verified balance will be returned through the designated method.

• Accounts may be closed without prior notice in the event of a terms violation.
• You may also request to close your account at any time.
• You have the right to appeal any account closure decision.
• If fraud is proven, deposited funds and winnings may be forfeited.

Y91 is committed to delivering the highest quality of service at all times. However, y91's liability will be limited in certain circumstances.

• y91 is not liable for game interruptions caused by internet connectivity issues, power outages, or device-related problems.
• y91 is not liable for service interruptions caused by natural disasters, cyberattacks, or government directives.
• Members bear full responsibility for any financial losses incurred through gameplay.

Y91 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or SMS.

• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your member account.
• Always check the "Last Updated" date at the top of this page.

If you have any questions or complaints regarding these Terms & Conditions, please contact the y91 support team.