Y91 Privacy Policy — Your Data is Fully Protected

Y91 (website: y91.wine) places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it secure.

This policy applies to all y91 services — including the website, mobile app, live chat, and email communications. If you do not agree with this policy, please refrain from using y91 and contact us.

Y91 follows international privacy standards (GDPR-inspired principles). Our sole aim is to ensure you feel completely safe at all times.

Y91 collects only the information necessary to provide its services. We never ask for data we don't need. The different types of information we collect are explained below.

Y91 uses collected data only for specific purposes. Our goal is to use your information to give you a better experience.

Y91 never sells your data. However, in limited circumstances, sharing certain information with specific third parties may be necessary.

• Payment Providers: Only the data necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Game Provider: Only gaming-related data (user ID, bet amount) is shared with game providers such as Evolution and Pragmatic Play.
• Law Enforcement Agencies: In cases of court orders or legal obligations, only the minimum required information is disclosed.
• KYC Partner: Certain information is shared with approved KYC service providers for identity verification.

Y91 uses bank-grade security technology to protect your data. Our security framework is regularly reviewed by international experts.

• All Data Transmissions TLS 1.3 / SSL 256-bit Encryption— secured.
• Sensitive data (passwords, payment details) is stored on our servers in hashed or encrypted form.
• All servers are protected by firewalls, intrusion detection systems, and DDoS safeguards.
• y91 staff are granted access only to the data they need to perform their specific job responsibilities.
• Regular security audits and penetration testing are conducted.
• Database backups are stored on separate, secured servers.

Y91 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

You can disable analytics and functional cookies from your browser settings. Please note that disabling essential cookies may cause the site to not function properly.

You have full control over your data at y91. We guarantee the following rights.

• Right to Access: You may request to know what information y91 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After your account is closed, you may request the deletion of your personal data (except where retention is required by law).
• Right to Portability: You may request a download of your data in a standard, machine-readable format.
• Right to Object: You may object to your data being used for specific purposes.
• Right to Restrict Processing: Under certain circumstances, you may request that the processing of your data be temporarily suspended.

Y91 does not retain your data any longer than necessary. Different types of information are kept for different periods of time.

• Account Information: For the full duration your account is active, and for 5 years after closure.
• Transaction Records: 5–7 years, in accordance with AML regulations.
• Gaming Logs: 2 years for dispute resolution.
• Support Conversations: 1 year after resolution.
• KYC Documents: Up to 5 years for legal compliance purposes.

Y91's services may occasionally reference third-party services. These have their own privacy policies, for which y91 is not responsible. That said, we work only with trusted partners.

• Payment gateways (bKash, Nagad) operate under their own privacy policies.
• Data sharing with game providers is restricted to formal data-sharing agreements.
• All third-party partners are required to comply with y91's data protection standards.

Y91 strictly prohibits account registration for anyone under 18. We have dedicated measures in place to protect minors.

• Age verification is mandatory at the time of registration.
• Accounts suspected of belonging to a minor are immediately flagged for verification.
• If a user is confirmed to be under 18, their account will be closed and all data permanently deleted.

Y91 may update this Privacy Policy from time to time. To understand the nature of any changes, refer to the "Last Updated" date at the top of this page.

• You will be notified in advance via SMS or email of any significant changes.
• Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your member account.

For any privacy questions, concerns, or to exercise your data rights, please reach out through any of the channels below.